JC Marble & Stone Care Reviews

  Wow, MR Carlos is fantastic, prompt, on time, clean, respectful and did an amazing job at a really good price. Highly x2 recommend him and staff. Cant say enough..

  JC Marble and Stone Care cleaned my kitchen and hallway tile flooring and my Travertine tiles in two bathrooms. They were on time and quick and the floors look brand... read more new and so clean. I was disgusted with how dirty they must of been so now I see what they looked like new. We bought the house a short time ago and the previous owners must of never had them cleaned.
JC Marble and Stone Care was great and very reasonable priced. I felt we got all we paid for. I live in Menifee and they came all the way here too.

  Juan's guys came out yesterday and polished the marble on two bathroom floors and one countertop. I couldn't be more pleased with the results. They showed up on time, masked... read more everything off, and protected the adjoining carpeting. Wow. Looks just like new. Maybe better! I don't hesitate to recommend this company. Top notch!!

  I recently had Saltillo tile installed on my porch and walk away. It's not a huge area, about 55 ft.². The installer had no experience with Saltillo and grouted the... read more tile before sealing it. The tile absorbed all of the grout, leaving it in terrible shape. Nothing I did helped the chalky haze left behind. We couldn't seal it looking that bad.
I contacted a few companies who turned my business down because the area is so small and not a huge moneymaker.
Juan Carlos scheduled me within a week. He and Anthony showed up this morning and got straight to work. I was impressed at the care taken to preserve the landscaped area around my walkway. After a short 2 1/2 hours, my Saltillo was brought back to life. Anthony did such an amazing job! Thank you

  The team that Juan Carlos sent to restore our 17 year old marble floors were prompt, courteous and professional. They did an amazing job bringing our dull and damaged floors... read more back to their original polished glory! The floors look beautiful! They exceeded our expectations.

  They polished about 1000 sqft of marble for my house. It came out beautiful, excellent job. The owner and staff are very professional and really nice.

  JC Marble was great!! I own a bathtub and sink refinishing company and one of our technicians had accidently etched a small 5×3 area on black granite countertop while he... read more was working on the kitchen sink. I thought we were going to have to replace the entire countertop, but figured I should call around first to see if it's repairable. It's important to note that the home was going on the market in 6 days (of which 2 were the weekend). So we needed this service done as soon as possible, but no more than 6 days.

I didn't have much luck at first because all the companies that were listed online were either too far/not in the area, or the number listed was not in service, or they never returned my call after I left a message on their voicemail.

One company did eventually return my call and I scheduled an appointment with them for the following day between 2-4pm. I don't live at this property so I told them I needed a one hour notice since i dont live where the work is to be done and will be meeting their technician there, which they said was fine. Well 430pm rolls around and the company calls me saying their technician is late and asked if we could reschedule to the following day, 11-1pm. I was totally OK with this as long as they remember to let me know an hour beforehand so I can meet them there, which I reminded them before we got off the phone.

So the next day 11am arrives, then 12pm, then 1pm and still no word from them. I figured they were late again, which was fine, as long as they remember to call me with an hour notice. So 230 PM rolls around, an hour and a half after the arrival window had expired, and told me that they aren't able to do the job anymore and are pulling out.

WTF?!!!! Not only did they waste my time because I'm sitting around making myself available waiting on them to call me, but they also wasted valuable time that I had to get the work done. For the first 2/6 days I had to get this fixed, I was told they were going to do it so I didn't bother calling anyone else.

Luckily, I did receive one call back from the numerous voicemail messages I had left for different companies. The company that called back was JC Marble & Stone Care. I told them my issue, sent them a picture, and scheduled an appointment for Monday morning at 9am. I also told them that I had been strung along for two days by another company only to have them pull out at the last second. JC Marble assured me that their technician would be there at 9am sharp on Monday morning.

Monday morning rolls around and I arrived to the property at about 915am and to my delight Rogelio from JC Marble was there waiting for me outside. Once inside, I showed him the issue and also asked to be mindful of the recently refinished kitchen sink that was about 3-4 inches away from the damage on the countertop. He and his partner got right to work, covering the sink and other surroundings with tape and plastic sheeting. He told me it would take about 2-3 hours to complete. They were done in 2 hours and I couldn't be happier with the outcome!

Not only did they schedule me right away, but they showed up looking professional and were on time. They cleaned up after themselves and they did an excellent job fixing the etch mark on the granite countertop. I would highly recommend JC Marble!! It was a great experience all around!

  JC restored our 60 year old terrazzo entryway. Wow, it looks like new! Prompt, reliable, fair priceWe would definitely hire them again.

  Five stars from the initial point of contact. Juan was very responsive, pleasant and knowledgeable. At my very last minute request, he came in to restore my master bathroom countertops... read more with 48hours of contact. The job was clean and perfect. The price was extremely reasonable as well. I highly recommend.

  I am very happy with the awesome repair on my kitchen quartz. I had a small chip on my counter top Rogelio came and repaired it with... read more a very close color match and seamless repair. I look forward to calling them for future needs.

  Our kitchen countertops looked amazing after JC's crew came through. His crew was also so professional and prompt. I was very impressed on how meticulous they were and they also... read more grouted our entire kitchen perimeter and it came out so clean and perfect. I would highly recommend this company!!

  Juan Carlos sent his crew out, they were prompt, professional, considerate and clean! My marble looks better than it did when it was brand new! I am over... read more the moon happy with the result. Thank you so much!!

  Rogelio did an great job repairing a chip on my quartz kitchen countertop. He was very courteous and professional.

  Contact with Carlos went very smoothly from start to finish without any stress.
Julian worked sincerely, politely and did great job done!
I highly recommend JC MARBLE AND STONE CARE!... read more

  This is the place to go if you want great service and an impeccable job. Juan Carlos gave me a very competitive quote and did the job the day I... read more needed to have it done. His workers were on time, very professional and kind, and did a great job! Highly recommend!!!

  The refinishing of my 1950s outdoor slate flooring project turned out to be much tougher than anticipated, but the team worked hard to achieve the desired goals.

  Juan Carlos was unavailable today; but, he organized Roger to meet me at the home I manage and handle eliminating some deep scratches on an Onyx counter in the kitchen.... read more
Not only was the job well done; but, Roger was an absolute pleasure through the entire process.
I have encountered many stone refinishers in my 38 year career; but, this has to be the best experience of all.
My wholehearted recommendation to anyone in need or stone refinishing.

  Juan Carlos amd his crew did an amazing job removing a think layer of sealer that the previous owner had used. The floor looked shiny and always dirty. They completely... read more removed the shine, cleaned and used a sealer/enhancer. We are very pleased with the outcome. We definitely recommend them.